Testimonials

Sam Swoope
Sam Swoope
23:09 17 Nov 22
Very amazing service team!! Even though call backs are delayed at least it's a real person!!!! Also they aren't the cheapest or the fastest but very good quality work!!!
Amber Tamraz
Amber Tamraz
21:20 17 Nov 22
I am so glad I went with RVone to purchase my Class C! I had the best experience working with Jason. The two hour walk through with the technician Cory was a huge relief as I had never been inside an RV before deciding to purchase! I would absolutely recommend, especially compared to the initial service I received at another RV dealer. RV one really is the best at what they do!
Brian BigDawg
Brian BigDawg
01:58 16 Nov 22
Alot better than camping world
Mary Macfall
Mary Macfall
19:41 14 Nov 22
Well informed salesman Jason. Great service department.
Very nice sales team. They were all very helpful. Customer service 5 stars.
Ashley Fisher
Ashley Fisher
22:50 21 Oct 22
My Father-in-law was on his way home from a vacation, coming up route 77 when the spring hanger broke on his fifth wheel trailer. Someone stopped to help and gave him the number to RV One. He called them and they had him bring the trailer in immediately. They got him right in and were able to repair the spring hanger on the spot. He was back on the road home within an hour and a half. His feedback is overwhelmingly positive - everyone treated... him very well and the customer service was fantastic. Highly recommend this store. - Ken F from MA.read more
GD Garris
GD Garris
16:33 21 Oct 22
They have a nice parts department and a lot of nice play toys in stock for you to look at and take home today
Renee Munday
Renee Munday
18:32 14 Oct 22
Best of the Best! We can’t say enough about how wonderful of an experience we had with Adam, Jason, Riley and Craig at RV One in Charlotte. They gave us the Best deal and were amazing to deal with during the whole transaction. Don’t waste your time at any other dealership! We will do all of our future dealings with them for sure😊
Shakeer Abubaker
Shakeer Abubaker
15:05 04 Oct 22
It was one of the best experience on purchase of my RV from this dealership. They have a variety of top-notch brands to choose from and very competitive too. I would like thank, Steve(sales) and Josh(finance) for an overall seamless sales process. Anna Mae, my service advisor and Robert did a wonderful job of taking care of the final pre-delivery punch list and orientation. Also, I had an opportunity to work with Adam, the store GM whose... leadership has made some remarkable changes recently to the entire dealership operations in providing 100% customer satisfaction. Keep it up team!read more
Donald Paroda jr
Donald Paroda jr
15:56 22 Sep 22
Quin was fantastic went through every detail. Jason was very helpful and even took time to set my phone up
Garry Polson
Garry Polson
15:31 08 Sep 22
All good! Jason and Hayley were awesome!
Karla Trujillo
Karla Trujillo
19:20 19 Aug 22
RV One went the extra mile for us. Iam very particular and they met our expectations above and beyond. Adam, Ryan,Josh, Cody,Hayley, Matt an all the crew. If you want a great deal an good service check out RV One 😎
zuleita tyson
zuleita tyson
11:50 09 Aug 22
The place was cool and the Manger was certainly helpful and polite they have alot of nice campers .The lady who came to us was also very nice too .
Trevor Sadler
Trevor Sadler
02:15 09 Aug 22
I’ve been going here for over 10 years for parts and service (back when it was Golden Gait Trailers and now RVOne)… the people in the service and parts department are absolutely top notch…. I’ve had service for a couple different trailers, my Class A RV and now some parts for my Class C RV…. staff is always fantastic and explains things well. This should be your first stop for RV or trailer stuffs in the Charlotte area.
William
William
20:25 03 Aug 22
Sam the service advisor and Quinn the mechanic went above and beyond with my cargo trailer! I’ve been coming here for over 15 years having my work trailers worked on and by far they completely knocked all of my service needs out of the park and then some. Would highly suggest using one of them for your next service needs. You will definitely not be disappointed with these gentleman
Tim Murphy
Tim Murphy
12:40 28 Jul 22
My wife and I were traveling back from camping in the south and about 40 mile south of RV One we broke an axle. Stressful to say the least, as we are from NY and had to find the right place to have it repaired. We read a review about a gentleman from Montana who had a similar experience and praised the repairs made at RV One. I was fortunate to have a gentleman named Sam take charge of my situation. The minute I had it towed in he met my unit,... examined it and an had my estimate in two days. Unfortunately, with covid, the axles took six weeks for delivery. Sam kept me informed each step along the way and I can't say enough about his service. Thank youread more
Avery Gardner
Avery Gardner
20:49 14 Jul 22
Amazing job with my new Cammper deal
Ryan Gordon
Ryan Gordon
20:09 30 Jun 22
Lori in the service dept worked it out for us to use our RV with pending repairs over the past weekend. She responded on Friday and within a few hours i was able to pick it up and use it for a great long weekend. We had a great time all thanks to Lori and her friend in the service area.
Mr. King
Mr. King
02:07 29 Jun 22
What a great dealership!!!! Extremely friendly and the service shop is amazing! The parts Dept has anything you could possibly want to get your camper fixed quickly.
Sandra Gibbs
Sandra Gibbs
20:14 30 May 22
We purchased a 2021 Yukon Dutchman 5th wheel RV from this dealership about 6 months ago. Unfortunately, we had a tire blow out on Memorial Day. We were able to get in touch with Bill in the service department and he was able to assist us with roadside service, getting a new tire and helping us get back on the road. I highly recommend RV One for your RV needs.
Maureen Ghiossi
Maureen Ghiossi
00:01 28 May 22
Anna May and Cody were so helpful. Our emergency repair was handled quickly and professionally.
Amy Parker
Amy Parker
20:31 21 May 22
Loved not being chased down by sales people and being able to look inside and out of the RV's without being hassled and taking time to look and process and think about what your looking at and what you need !!! The sales people do see you, check in, say hello, let us know if you need anything, very easy to find them if you have questions. I had a wonderful experience ! I hate being stared at while I'm looking at an rv and trying to make a huge... expensive decision !! They don't do that !!read more
Ruth Herring
Ruth Herring
15:16 30 Apr 22
Great people,Jason went all out to help find what we were looking for and in the price range we were wanting.Robert was really helpful explain all about the camper and how everything worked. All and all great place to go to look for RVs.
Kathy James
Kathy James
16:08 23 Apr 22
Great experience we really happy Jason was the sales person awesome and Christine, our set up person perfect.
J J
J J
00:19 16 Apr 22
After months of researching fifth wheels that were able to accommodate my flexible work life and looking at several fifth wheels at several dealers. I finally came across RV-One and encountered a top notch salesman - Anthony, who showed me the options my wife and I were interested in and offered to show us one not on our radar. We're glad he did, because that's the one we decided to go with - beautiful floor plan, spacious enough for our 3... children if they wanted to tag along on the weekends and plenty of room for me to not feel cramp during my work weeks when I'm in it. Thank you Anthony! Also, big thanks to Randy for a thorough PDI and a smooth finance process by Josh - I couldn't have asked for an easier process to buy a new fifth wheel. Thanks!!!read more
Harvell Movers
Harvell Movers
21:23 13 Apr 22
They are great and nice RV
Rena Ireland
Rena Ireland
02:56 10 Apr 22
We just purchased a new Jayco from this location. Our Salesman Nelson Perez was very professional and treated us well. He was very knowledgeable and understood our MANY Concerns. Randy also was of great help at our demo having owned many RVs. Everyone was great. We rate them 5 (A First Ever) as of this date. We have a FOLLOW UP with the service dept. Will update again after that.
Tim Pedtke
Tim Pedtke
16:33 30 Mar 22
Jason, Adam and Josh gave me the best experience I ever had buying an RV! They solved every problem that I ran into and put me on the perfect motorhome. Definitely see Jason if you are considering buying an RV! He is my go to guy and he will treat you right!
Lauren Iovino
Lauren Iovino
14:30 30 Mar 22
My experience at RV One Superstores was wonderful! I am so grateful that Anthony assisted me in making the best purchase for my family, it was such a smooth and quick process with no stress or confusion. I truly appreciated the time and effort he put into my sale. Anthony was an amazing and efficient communicator. He always answered any questions I had about the process in a timely manner. I would definitely recommend others to check out RV One... Superstores, ask for Anthony 🙂read more
Vince Pinyard
Vince Pinyard
14:39 24 Mar 22
Bought a new 2021 Dutch Star from a dealer in SC. Last week, (the latest of many issues I've experienced with this coach since purchasing it) I found that the generator was running but not sending power to the coach. Newmar sent me to RV One in Charlotte (nearest warranty repair near me) and received EXCELLENT SERVICE. Needed new transfer switch (who knows why) but they had me up and running in just a short time! GREAT EXPERIENCE. Keep up the... good work!read more
Matt’s Mom SandraDee
Matt’s Mom SandraDee
19:31 23 Mar 22
After shopping around for a little while I had the good fortune of reaching out to RV one in Charlotte. From the very first return text message I knew this was where I wanted to do business. Incredibly fantastic customer service from our salesman Eric Martin made it not only an easy but a fun experience. We had other RV dealers much closer to us but the customer service, personal attention as well as great prices ( best deal we found for our RV... ) made the four hour drive well worth it for us. If you’re even thinking about purchasing an RV any size from teardrop to diesel do yourself a favor and reach out to Eric at RV One in Charlotte. We are truly very happy campers for sure.read more
Veronica Jacobsen
Veronica Jacobsen
22:15 19 Mar 22
Wonderful experience with Eric, our sales guy and Brock, our finance guy. We bought a Class B THOR Rize and are super excited! No hard pressure sales. Great environment, well staffed; they even had a guy making balloon animals for the kids! Not to mention the free Starbucks self serv machine! We've been to several other dealers and there is simply no comparison. We highly recommend RV One & especially Eric Martin!
anime
anime
23:03 08 Mar 22
Staff trying their best... Super busy.. But always taken care of...
Darnyl Allen
Darnyl Allen
17:42 28 Feb 22
People matter. The folks here at RVOne are tops; and they make sure that you matter.My wife and I had the pleasure of meeting and working with Anthony Stanley regarding our travel trailer needs. He and his team (Adam, Kevin) are the best. If you are even remotely interested in an RV or travel trailer you owe it to yourself to reach out to Anthony, at RVOne first!He'll explains. His recommendations are based on your needs. He stays in strong... communication. He is knowledgeable.Basically...the whole package.read more
Jordan Crater
Jordan Crater
18:50 23 Feb 22
This was my first time buying an RV and the process was very pleasant. Anthony helped me every step of the way and if it wasn’t for him, I’m not sure I would have been sure enough to go through with it. Everyone I spoke to was helpful start to finish. Definitely come here for large selection and great service
Cory Knight
Cory Knight
01:03 11 Feb 22
I had a great experience getting wiring redone on the trailer we use for our youth program. Sam in service was fantastic, and I am grateful for all of his help. I will make the trip to bring our other trailers here in the future!
Justin McFalls
Justin McFalls
16:40 10 Feb 22
From start to finish these guys have been first class, they found us the exact unit we wanted and had it shipped from Iowa. We took it out the first weekend and had a couple minor issues that needed to be addressed, I contacted our go to go Sam and he got me in within 24 hours of speaking to him and handled the minor issues the same day.Ryan our salesman is awesome, Josh the finance manager was great, and Adam was full of energy along with... getting our deal done the same day.The rv buying process can be worse than buying a car but these guys made it easy. Looking forward to upgrading to a big class A in a coupe yearsread more
Ryan Yeatts
Ryan Yeatts
14:53 03 Feb 22
Sales rep Anthony has great customer service and quick to get back on any questions I had. Ask for Anthony if your looking into this place for your next purchase.
David Johnson
David Johnson
00:49 14 Jan 22
I bent both axles on my 2017 Jayco Whit hawk travel trailer in September of 2021 going through a construction zone. My new tires were almost gone within 200 miles and I was 40 miles out of Charlotte. I needed a place to go. Sam in service at RV One was so helpful on the first call in with ideas on how to get to the dealership as well being upfront that it would take a couple of months to get the parts. That was OK with me as I could pick the... trailer up on my way to Florida being a snow bird from Minnesota. He gave me his cell phone and email so that we could stay in touch. The axles came in right when Sam said they would. He worked with the insurance company and me to help the claim that I filed. When I picked the trailer up, I had an issue with the tires they had put on, he said "Hold on a minute" called his service department and had them change the tires while I waited. No problem waiting. It is a challenging environment in the RV/Travel Trailer world as the demand for trailers, parts and service is so high. It was nice to have RV One perform as well as they did for me. Good customer service!read more
Colleen Walmer
Colleen Walmer
13:46 11 Jan 22
Nice campers and lady that showed them was wonderful
AsUWish Parties
AsUWish Parties
23:01 24 Dec 21
Meishap from the service department was wonderful . I called to ask about my slide not working and to get my RV service , since it was sitting at camping world for four day not looked at even though I had an appointment schedule . I was skeptical because of what camping world put me through . . She new exactly what was needed to be done . She told me that it would be completed the same day and I could pick up my RV at 6 pm . Staff very... professional . I also want to thank my tech Paul for getting the work done on time . You guys are the best . I will recommend RV one to any of my friends looking to purchase an RVShelly Kissoon Spencerread more
Melina Favor
Melina Favor
04:04 03 Dec 21
Very nice selections. Friendly staff provided us with information materials. Will visit again.
Lorie Thomas
Lorie Thomas
21:51 02 Nov 21
The sales and service team at RV1 is excellent. Don't go to that other place in Concord to buy an rv if you care anything about service because you'll never get it from them. You know who they are. Jason, Adam, Kevin and others I can't remember were all just great. Thank you all. We're very satisfied with the table replacement in our Tiffin.
David McRee
David McRee
15:03 29 Oct 21
Great parts guy
Mercedes Kidwell
Mercedes Kidwell
02:10 26 Oct 21
This review is being left on behalf of Markita and Elroy Birmingham from Buffalo, NY, who travelled to Charlotte to purchase their RV. Kevin, Jason, and Adam made their experience truly great! They were accommodating, professional, and courteous. Kevin, Jason, and Adam went above and beyond!
Jessica Rose
Jessica Rose
21:40 25 Oct 21
After looking at RVs all over NC for a year we bought this 2016 Palomino Puma Unleashed 359-thks from RV one in Charlotte/Concord NC. It checks off 90% of our wants & needs, and knew right away we wouldn't find one better suited for us. (Will be full-timers come November 2021). RV One was wonderful! We had a financial situation going on where we had a lot of things happening all at once (bought a Dodge Ram 6.7L Diesel, we were in the process of... closing on selling our home, and a few other things) and so we needed to put a deposit on it so it could be held while we wrapped up one or two things. We thought we were going to need 30-45 days to get things in place, after our sale's man (Jason) spoke to the finance manager (Josh) they were more than willing to hold it there for us for the extended amount of time. However, things fell in place much quicker than we expected and a week later we were ready to pay for it and pick it up. We wanted a few things added on (Reese Gooseneck, back up camera) and when we called to tell them we would be ready much quicker they got things rolling quickly. 1 week later it was ready to be picked up.We were very pleased with the service manager (Cedric) throughout the entire process as well. He kept in contact with us and even price matched a part we were getting installed (which was a few $100 less than their original price). In addition to that, when we came to pick it up we got a very thorough walkthrough from a kind, patient, and professional young man named Isaac. We had rented RVs in the past (that were already parked and ready to use) and had been researching it for about a year, but we are still newbies. We explained that to Isaac and he was happy to oblige our questions and concerns. He was so patient with us.Oh... Side note, as we were doing our walk-through Jason was inside gathering together a helpful getting started kit as a very kind gesture. (A sewage hose with the kit for different size connections, a water pressure regulator, tsp for the toilet, and some RV toilet paper) It was a really nice surprise! So thoughtful. I do not know if this is something they do with every purchase or not. Either way, we appreciated it very much!!We were so incredibly pleased with their customer service and their product that when/if we trade this one in we want to work with them again. I would absolutely recommend them to any of my friends or family.read more
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